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Canam's technically knowledgeable and courteous support technicians are just a toll free phone call away. Offering a variety of support packages to suit each businesses needs and budget. 

PSA Support Programs

Bronze - Level 1
Service includes Hot-line (telephone) support, between the hours of 9:00AM and 5:00PM (EST) Monday to Friday. The initial prepaid block of ten hour can be incremented in additional ten hour blocks.
 
Silver - Level 2
Service includes Hot-line (telephone) and On-line support, between the hours of 9:00AM and 5:00PM (EST) Monday to Friday. The initial prepaid block of ten hour can be incremented in additional ten hour blocks. (requires high speed internet communications).
 
Gold - Level 3
Service includes Hot-line (telephone), On-line and On-site support, between the hours of 9:00AM and 5:00PM (EST) Monday to Friday. The initial prepaid block of twenty-five hours can be incremented in additional twenty-five hour blocks. (requires high speed internet communications).
 
Platinum - Level 4
This is a 24/7 Service that includes Hot-line, On-line and On-site support. The initial prepaid block of fifty hour can be incremented in additional fifty blocks. A pager number is assigned with each agreement. (requires high speed internet communications).

NOTE: On-line Support requires a high speed internet connection using either Microsoft© Terminal Services or Crossloop©.

 

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